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Workplace Violence: CMS and Joint Commission Standards

Laura A. Dixon
Date & Time: All Days
Duration: 90 Minutes
Category: Healthcare
Type: Recorded Webinar

Description

Workplace Violence has escalated over the past 15 years, especially in the healthcare arena. Such violence is directed at providers and staff, but also towards family members and others with injuries frequently occurring to bystanders such as healthcare providers.

In November 2022, the Centers for Medicare and Medicaid (CMS), issued a memo regarding workplace safety addressing care in a safe environment. July 1, 2023, The Joint Commission’s updated standards on Workplace Violence became effective. These standards included requirements for monitoring, reports, and investigations.

This program will cover CMS standards for workplace safety and Emergency Preparedness standards, along with The Joint Commission’s Standards and Elements of Performance.

Learning Objectives:-

  • Recall CMS’s recent memo of November 2022, regarding workplace violence and providing a safe environment for care
  • Discuss the updates to The Joint Commission’s Workplace Violence standards
  • Discuss the three areas within the standards impacted by the updates – Environment of Care, Human Resources, and Leadership

Outline:-

  • General information on Joint Commission and CMS
  • Workplace Violence Statistics
  • CMS memo on Workplace Violence elements
  • Emergency Preparedness standards
  • Workplace analysis
  • TJC Standards on Workplace Violence
    • Definitions
    • Environment of care
    • Risk Assessments
    • Worksite analysis
    • Monitoring
    • Reports and Investigations
    • Human resources
    • Leadership’s role
  • OSHA/Department of Labor guidelines
  • Joint Commission’s Emergency Management/Preparedness

Appendix and Resources

Who will Benefit?

  • Patient Safety Officers
  • Senior Leaders including CEO, COO, CNO, CMO, etc.
  • Risk managers and staff
  • TJC accreditation director
  • Compliance officers
  • CMS regulatory compliance staff
  • Department directors
  • Nurses
  • Nurse Educators
  • Nurse managers and supervisors
  • Quality improvement director and staff
  • Anyone responsible for ensuring the quality and safety of patients and ensuring compliance with CMS or TJC standards.

Price Details

Speaker Profile : Laura A. Dixon

Laura A. Dixon served as the Director, Facility Patient Safety and Risk Management, and Operations for COPIC from 2014 to 2020. In her role, Ms. Dixon provided patient safety and risk management consulting and training to facilities, practitioners, and staff in multiple states. Such services included the creation of and presentations on risk management topics, assessment of healthcare facilities; and development of programs and compilation of reference materials that complement physician-oriented products. Ms. Dixon has more than twenty years of clinical experience in acute care facilities, including critical care, coronary care, peri-operative services, and pain management. Prior to joining COPIC, she served as the Director, Western Region, Patient Safety and Risk Management for The Doctors Company, Napa, California. In this capacity, she provided patient safety and risk management consultation to the physicians and staff for the western United States.Ms. Dixon’s legal experience includes representation of clients for Social Security Disability Insurance providing legal counsel and representation at disability hearings and appeals, medical malpractice defense, and representation of nurses before the Colorado Board of Nursing. As a registered nurse and attorney, Laura holds a Bachelor of Science degree from Regis University, RECEP of Denver, a Doctor of Jurisprudence degree from Drake University College of Law, Des Moines, Iowa, and a Registered Nurse Diploma from Saint Luke’s School Professional Nursing, Cedar Rapids, Iowa. She is licensed to practice law in Colorado and California.